This way, you don’t run the risk of sounding overconfident. Tip: When mentioning a promotion, avoid being too specific about the position that you want to be promoted to. It’s enough to show that she’s planning to stay without sounding too sure of herself. She briefly mentioned promotion but it wasn’t anything specific. It’s just the right amount of confidence.This makes the answer credible and authentic because the reason is realistic. Not only did the applicant say that she’s prioritizing call center over her degree but she also gave a compelling reason why it was less beneficial for her to pursue her degree. So in the next 5 years, I see myself being a highly skilled agent and if I’m qualified enough, I’ll probably aim for a promotion. And your industry is the only industry that can make that happen. The thing is, I don’t want to go abroad if I can help it. If I end up becoming a nurse, I would need to work abroad if I ever want to get a decent salary. The reason why I’m prioritizing call center over my degree is for me, career-wise, I feel that there’s a better opportunity for me to be a call center agent than to be a nurse. If not, then I’ll pursue my degree as a nurse. If I’m lucky enough to be accepted in this industry, then I’ll be devoting my next 5 years to learning the art of customer service. Whether this is true or not, your goal is to quell that doubt. If you’re an applicant with a degree, then your interviewer’s concern is that soon, you’d leave the company to pursue your degree. I’ve thought of three possible scenarios that could possibly apply to you if you’re a call center applicant. Now that we’ve discussed the things to avoid, it’s time to discuss what to say. There’s a fine line between being confident and being overconfident. What makes you think you know how long and how hard it takes to be promoted to a certain position? The position mentioned was just too specific that you risk sounding overconfident.Īfter all, you haven’t even experienced working in that company yet. The bad: With this statement, you sound too sure of yourself. The good: Saying that you plan to climb the corporate ladder implies that you plan to stay in the company for a long time, which is great. That’s it.įive years from now, I see myself climbing the corporate ladder and maybe becoming a trainer or a project manager. The general goal to answering Where do you see yourself in 5 years is to convince your interviewer that you intend to stay in the company in the next 5 years. After all, what would be the incentive for hiring you when, even before you get hired, you’re already thinking of leaving? There’s just too little profit involved for the company to take you seriously. No matter how skilled of an agent you are, if you’re not likely to stay in the job for a long time, then it’s going to diminish your chance of landing the job. It’s tempting to talk about your actual goals to someone but if your goal in the next 5 years is to quit your job, then think again. “Five years from now, I see myself finally fulfilling my dream of running my own business and working for myself.” “In 5 years, I see myself finally working abroad as a nurse.” In this article, you’ll learn how to answer the call center job interview question: Where do you see yourself in 5 years? Mistakes when answering this question 1. There is another metric that recruiters consider when making hiring decisions: the length of time an applicant would be staying with the company. However, it doesn’t end with skills alone.
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